Call Center Services
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| Why 24-7 INtouch? |
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Call Now to speak to a friendly sales executive! 1.800.530.1121
219 Dufferin St.
Suite 14C
Toronto, ON
M6K 3J1
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1.800 SUPPORT
It is a well known fact that online shoppers expect the same level of customer service as offline shoppers. Today’s online business can not afford to provide inferior customer service. 24-7 INtouch specializes in providing telephone support to online businesses. We have built custom applications that allow our call center agents to effectively navigate your website and instantly find the information they need. With our extensive training, in depth quality assurance, and customizable call center application, 24-7 INtouch can provide a transparent order taking and customer service support line that will exceed your caller’s expectations.
Remember, experience matters. 24-7 INtouch has been serving the online community for many years and have built our business around understanding the difference between “bricks and mortar” and “clicks and mortar”.
Online Customer Service Application
Why is 24-7 INtouch the leader in online customer support solutions? 24-7 INtouch has used our in depth understanding of online businesses and etailers to develop Web Wizard, a proprietary application allowing our call center agents to use your website quickly and efficiently, providing your callers with the customer service they deserve. For example, Web Wizard is able to streamline all pertinent FAQ’s (frequently asked questions) into a common area for all accounts in our shared pool. Call center agents can easily find answers to common questions about your website or products without getting lost in your website. Our application can instantly find the answers they need and they can quickly relay them to the caller. This means reduced call times and, most importantly, reduced cost per call.
WEB WIZARD - INTEGRATED FAQ
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WEB WIZARD - AGENT FEEDBACK MODULE
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Trust the Experts
The bottom line is that 24-7 INtouch are the experts in customer support for
online businesses and etailers. Our 1 800 Support combined with our Live
Chat solutions can help breath some life into your website. Call now to ask
about our Web Wizard application and how it can help bring your online
business to the next level of customer service.
Call now to find out how 24-7 INtouch toll free customer service
solutions can help you! 1.800.530.1121 or
Request a Free Quote Now!
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