Award winning call center services including order taking and customer service solutions

Printer Friendly Version

FOR IMMEDIATE RELEASE:

24-7 INtouch Earns Top 50 Teleservices Agency Award for 2007 by TMC’s Customer Interaction Solutions Magazine 

Toronto, Ontario. April 25th, 2007 — 24-7 INtouch, a multi-channel contact center outsourcing company, announced today that Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions® Magazine has ranked 24-7 INtouch as a Top 50 Teleservices Agency. This marks the second consecutive year 24-7 INtouch has received a Top 50 ranking by TMC. This year, 24-7 INtouch is acknowledged in two categories: the Aggregate Inbound & Outbound, Domestic & International and the Inbound International. 24-7 INtouch holds positions at #40 and #19 respectively.

The Top 50 Teleservices Agencies Rankings as published by Customer Interaction Solutions Magazine, recognizes the top 50 inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes they have completed during the past year.

“Receiving acknowledgement again by TMC and the Customer Interaction Solutions Magazine marks another great year for 24-7 INtouch and proves the reliability and consistency of our services,” says Greg Fettes, President and CEO of 24-7 INtouch. “We are especially pleased this year to have entered the International Inbound category while making a climb in the Aggregate Inbound & Outbound, Domestic & International category. 24-7 INtouch is continuously growing and with international contact center locations on the rise, we expect a larger and more diverse client base.”

“The Top 50 Teleservices Agencies ranking offers the industry the most honest and reliable ranking of companies.  It is truly the benchmark for choosing large-size, large capacity teleservices agencies,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.

To make the Top 50 Teleservices Agencies, 24-7 INtouch met stringent criteria set by the editors of Customer Interaction Solutions. Billable minutes were verified by the editors for accuracy and reliability. To ensure verification, each agency was required to submit a letter from their telephone service providers certifying the number of minutes for which it billed the agency during the 12-month period from November 1st, 2005 to October 31st, 2006.

For more information regarding Customer Interaction Solutions Magazine’s Top 50 Agencies Award, visit http://www.tmcnet.com/news/2007/03/20/2433258.htm.

About 24-7 INtouch

24-7 INtouch (www.24-7intouch.com) is a multi-channel contact center outsourcing company that provides practical and affordable customer relationship management solutions across various industries. Using the most advanced technology in the industry and Certified Sales and Customer Service Representatives, 24-7 INtouch is dedicated to helping clients increase their sales and strengthen their customer service. Currently, the company’s primary products are the outsourcing of inbound call center services and live web-based customer support solutions such as Live Web Chat and Email Response.

About TMC®

Technology Marketing Corporation (TMC) publishes four print magazines: Customer Inter@ctive Solutions, Internet Telephony, SIP Magazine and IMS Magazine; as well as the digital publications, Speech-World, WiFI Telephony Magazine, VoIP Developer, IPTV Magazine and WiMAX Magazine. TMC also produces TMCnet, the world’s leading communications and technology Web site. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet, ranked among the top 2,500 Web sites in the World by Alexa.com, publishes more than 20 topical online newsletters. For more information about TMC, visit www.tmcnet.com.

--------------------------------------------------------------------------Contact Information

Sheetal Nayar
Marketing & Communications
1.800.530.1121
www.24-7intouch.com