Below are a few of our featured partners. To learn how you can be a 24-7 Intouch partner, please complete our request for information form.
LivePerson, founded in 1995 and headquartered in New York City, is a leading provider of online communication platforms that facilitate real-time engagement and live expert advice. Intelligently connecting businesses and individual experts with consumers seeking help on the Web, LivePerson’s platform creates more relevant, compelling and personalized online experiences. Every month, millions of people across the world turn to LivePerson to get the information and advice they need to succeed online. More than 7,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, as well as 30,000 individual experts rely on LivePerson to maximize the impact of the online channel.
Through award-winning customer interaction and relationship management solutions, Astute Solutions enables companies to differentiate themselves through service excellence. Its ePowerCenter™ and RealDialog™ solutions provide the robust capabilities companies need to deliver efficient, high-touch, and high quality service, while ensuring consistent and accurate responses across all communication channels. Moreover, Astute’s solutions capture actionable “voice of the customer” insights that lead to improved products, services and operations. By partnering with Astute Solutions, leading companies across a variety of industries achieve exceptional ROI by reducing overall interaction and operational costs, improving agent performance, retaining more customers, delivering market-leading products and services and increasing revenue. Astute Solutions’ Global 1000 customers include: McDonald’s, Bath & Body Works, The Scotts Miracle-Gro Company, British Airways, Levi Strauss & Co., L’Oreal USA, Scott’s, GlaxoSmithKline, Abbott Labs, and Dunkin’ Brands. Click here to learn more about our Astute Certified Labor.
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