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Enterprise:
Service Features >
Multi-Lingual Support
MULTI-LINGUAL SUPPORT
24-7 INtouch offers multilingual contact center services in 110
different languages, enabling you to effectively respond to the specific
needs of your diverse customers. This complements popular language
services offered, allowing you to capture multilingual/multicultural
customers, and maximize on fully expanding your customer base.
The diversity of languages offered includes the following:
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24-7 INtouch Languages Supported |
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Germanic Languages |
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Slavic Languages |
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European Languages |
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African Languages |
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Middle Eastern Languages |
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Asian Languages |
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North American Aboriginal |
Multilingual Support - The
24-7 INtouch Difference:
Consistency - Our
agents converse in one language increasing the consistency and quality
of each call.
Accent
Neutral – By keeping our specialist agents in separate language cues
we can maintain accent neutral English cues.
Employee
Premiums - We are constantly attracting bilingual agents by offering
pay premiums for French and/or Spanish fluency.
Pricing
Flexibility - Our clients have the flexibility of choosing different
call and chat plans for different levels of support to match their
consumer demographics (e.g. 80% English and only 20% Spanish required)
Billing
Advantage – clients get billed separately for each language so that
spending and consumer type can be tracked based on language support
required.
To learn
more about our different language options call 1.800.530.1121 or request
a quote today.
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