Utilities
Overview
Utilities and related services are necessities people use everyday. The need for these will always remain constant, as they are important to the daily routines and functionalities of its users.

This dependence makes it essential for customers to have any issues or concerns resolved in a timely manner from their utility provider.

To maximize on revenues, utility providers have no need to change their offerings, but should focus on reducing costs while maintaining excellent service levels. 24-7 Intouch has the people, processes, and technology that can perform these tasks while enhancing operation efficiencies. We offer exceptional customer service through prompt inquiry and issue resolutions, which are important and in demand in this industry. Utility clients have turned to 24-7 Intouch to help:
  • Enhance customer satisfaction through excellent customer service and support,  on demand
  • Reduce costs by making operations more productive, efficient, and effective
  • Provide customers with self-service options, allowing them to easily resolve their own inquires and therefore reducing the use of the company's resources

Want to know more or
just want to get started?

1-800-530-1121



Resources

24-7 Intouch to Share Best Practices in Customer Experience Excellence at 10th Anniversary of Frost & Sullivan, CCEAST More...

Loading...

Get your Customer Care Ramped Up for the Christmas Season. More...

White Papers produced by 24-7 Intouch provides in-depth analysis and information relating to contact centers and outsourcing. More...