|
Resource Center >
News & Events >
News
Printer Friendly Version
FOR IMMEDIATE RELEASE
24-7 INtouch Welcomes New Vice President of Strategic Sales onto
Executive Leadership Team
TORONTO, Ontario, March 9, 2010 – In Q4 of 2009, 24-7 INtouch, an award
winning contact center outsourcer welcomed a new Executive onto the
management leadership team, Michael Pratt. As Vice President of
Strategic Sales, Michael brings extensive experience to the company to
stimulate future growth and new client acquisition.
Leading both the Shared and Dedicated sales teams at 24-7 INtouch,
Michael is responsible for overseeing corporate sales strategy and
driving profitability. He brings over 20 years in sales, business
development and strategic services with Fortune 500 companies, as well
as experience in the software & communication services industries. Prior
to 24-7 INtouch, Michael headed Enterprise Business Development at
LivePerson (ticker LPSN).
“I am pleased to welcome Michael Pratt to the 24-7 INtouch family” says
Greg Fettes, President and CEO of 24-7 INtouch. “Past experience working
with him has shown us he will fit our boutique center approach
perfectly, and with him comes a personable demeanor and ease of
communication that will be exuded to all current and potential clients”.
“The 24-7 INtouch team has been extremely welcoming” says Michael.
“Already I have made great relationships with not only my fellow 24-7
INtouch employees, but numerous clients as well. The service and
solutions we offer are things I truly believe in, and I’m proud to be
able to help other businesses reach their goals”.
Now four months into his career at 24-7 INtouch, Michael has already
contributed greatly to optimize sales approach and training, and is
currently focusing efforts on expanding the 24-7 INtouch sales team.
About 24-7 INtouch
24-7 INtouch (www.24-7intouch.com) is a leading contact center
outsourcing company that delivers innovative and value-driven
outsourcing solutions via voice, live chat and email, across all
industry segments. Using the most advanced technology in the industry
and Certified Sales and Customer Service Representatives, the
multichannel approach taken by 24-7 INtouch addresses both long and
short-term goals to reduce costs, increase incremental revenue and
deliver lifetime customer loyalty. The company operates under two
service delivery models, Shared and Dedicated, which cater to the
specific needs of each client with scalable and customized solutions.
The 24-7 INtouch team is aligned to act as brand specialists,
representing their client’s brand, culture and employees in each
business partnership.
###
--------------------------------------------------------------------------- Contact
Information
Michelle Gill
Marketing & Communications
1.800.530.1121
www.24-7intouch.com
 @247intouch |
 |
MENU
