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FOR
IMMEDIATE RELEASE
24-7 INtouch and LivePerson to Present at the 26th Annual Conference
for Catalog and Multi-Channel Merchants in New Orleans
TORONTO, Ontario, March 30th, 2009 – 24-7 INtouch, a leading
multi-channel contact center outsourcer announced today that it will
deliver a joint presentation with technology partner LivePerson, a
provider of online engagement solutions that facilitate real-time
assistance and expert advice, at the 26th Annual Conference for Catalog
and Multi-Channel Merchants (ACCM). The event will be held May 4-7 at
the Morial Convention Center in New Orleans, LA, and is focused on
providing businesses with the tools to drive online traffic, increase
sales conversions and appeal to a changing customer base.
Greg Fettes, President and CEO of 24-7 INtouch will be joined by Barry
Lamm, Director of Account Management & Training at LivePerson to present “180
Days Until Christmas: Are You Prepared for the Busiest Online Shopping
Season?” on Tuesday May 5th at 3:45pm in the Technology and Outsourcing
Solutions Track. The session will outline the importance of developing a
customer service strategy for the holidays, highlight real-world
examples and provide essential holiday tips for strategic online
marketers.
Mr. Fettes will be available at booth #432 for the duration of the show,
and will also host a table during lunch on May 6th at 1:00pm.
For more information on ACCM, please visit www.accmshow.com. To schedule
media appointments with 24-7 INtouch or LivePerson executives who will
be speaking at the conference, please email press@24-7intouch.com.
About 24-7 INtouch
24-7 INtouch (www.24-7intouch.com) is a leading contact center that
provides practical and value-driven multichannel outsourcing solutions
across various industries. Aligning the best people, process, and
technology in the industry, 24-7 INtouch offers clients a complete
contact center solution that adds direct value to their bottom line
through service excellence. The company’s primary service offerings are
inbound sales, customer care and web-based solutions such as Live Web
Chat. 24-7 INtouch services leading brands in both SMB and Enterprise
divisions, representing the automotive, retail, financial services,
e-commerce, utilities, travel and leisure, healthcare, and food and
restaurant industries.
About LivePerson
Founded in 1995, LivePerson is a provider of online engagement solutions
that facilitate real-time assistance and expert advice. Connecting
businesses and experts with consumers seeking help on the Web, our
hosted software platform creates more relevant, compelling and
personalized online experiences. Every month, LivePerson’s intelligent
platform helps millions of people succeed online; more than 7,000
companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and
Verizon, rely on LivePerson to maximize the impact of the online
channel. LivePerson is headquartered in New York City.
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--------------------------------------------------------------------------- Contact
Information
Michelle Gill
Marketing & Communications
1.800.530.1121
www.24-7intouch.com |
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