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FOR IMMEDIATE RELEASE:
24-7 INtouch CEO Greg Fettes to Speak at CAM-X Annual Convention and
Trade Show
TORONTO, Ontario. August 21st, 2007 – 24-7 INtouch, a leading
multi-channel contact center outsourcer, is set to be well represented
at the Canadian Management Association (CAM-X) 43rd Annual Convention
and Trade Show held in St. John's, Newfoundland during October 16th -
19th. CAM-X, a trade association for providers of contact center
services, hosts these yearly conventions to recognize industry members,
and to allow them to educate each other on current trends and best
practices.
Greg Fettes, President & CEO of 24-7 INtouch, is scheduled to speak and
share his knowledge at the convention during sessions held on October
18th on the topic, "Lead Don't Follow: Connecting with clients in the
new era of Internet marketing." He will address the changes and new
issues that are revolutionizing the marketing landscape for contact
center professionals. He will discuss innovative methods companies can
use to engage their target market and how to leverage the Internet to
gain new business.
“CAM-X is a great contributor to the contact center industry,
effectively benchmarking quality standards within it,” says Fettes.
“Having the opportunity to speak at one of their hosted conventions is
an extreme honour for myself and 24-7 INtouch. I’m excited to share my
experiences and observations on how to succeed in today’s environment.”
“This annual convention provides industry members the chance to share
their resources,” says CAM-X Executive Director Linda Osip. “This is a
good opportunity for companies to network, socialize, educate, and most
importantly, learn from each other.”
Over the past five consecutive years, CAM-X has awarded 24-7 INtouch
with their prestigious Call Center Awards of Excellence and Distinction.
Maintaining their consistency in quality and success, 24-7 INtouch is a
perfect candidate to share their insight to industry members, and serves
as a prime example of how to effectively execute in the new Internet
marketing era.
About 24-7 INtouch
24-7 INtouch (www.24-7intouch.com) is a multi-channel contact center
outsourcing company that provides practical and affordable customer
relationship management solutions across various industries. Using the
most advanced technology in the industry and Certified Sales and
Customer Service Representatives, 24-7 INtouch is dedicated to helping
clients increase their sales and strengthen their customer service.
Currently, the company’s primary products are the outsourcing of inbound
call center services and live online customer support solutions such as
Live Web Chat.
About CAM-X
CAM-X is a Canadian based trade Association for the Call Management
industry which includes: call centers, telephone answering services,
voicemail services, telemarketing services, and other communication
services. Their goal is to contribute to their members’ profitability by
fostering a willingness to exchange ideas, experiences and solutions
while promoting the general welfare and ethical standards of the
industry. (www.camx.ca)
---------------------------------------------------------------------------Contact
Information
Jay Urbiztondo
Marketing & Communications
1.800.530.1121
www.24-7intouch.com |
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