24-7 Intouch Appoints New Chief Financial Officer

As CFO, Mr. Kotecha works out of the 136 Market Ave., Winnipeg, Manitoba facility and is responsible for all financial operations of the business. He plays an integral role in helping to achieve growth objectives through emphasis on budgeting and analysis, structuring capital, and financial planning.

“Throughout our successes we have had strong financial and operational accountability, it is important that we maintain this focus as we continue to grow,” said Greg Fettes, President and CEO of 24-7 Intouch. “Mitul brings great financial expertise and a deep understanding of our company’s needs.”

Mitul has a wealth of knowledge and experience in accounting and financial management in both the private and public sectors. Along with a Chartered Account designation, he holds an Honours in Business Administration from the Ivey School of Business at Western University in London, Ontario. 

“I am honored to take on this new role and look forward to working with the leadership team as we continue to expand or facilities and increase efficiencies,” says Mitul Kotecha. “It is exciting to be a part of a company with clear growth objectives.”

About 24-7 Intouch
24-7 Intouch is a leading contact center outsourcing company that delivers innovative and value-driven outsourcing solutions via voice, live chat and email, across all industry segments.  Using the most advanced technology in the industry and Certified Sales and Customer Service Representatives, the multichannel approach taken by 24-7 Intouch addresses both long and short-term goals to reduce costs, increase incremental revenue and deliver lifetime customer loyalty.  The company operates under two service delivery models, Shared and Dedicated, which cater to the specific needs of each client with scalable and customized solutions.  The 24-7 Intouch team is aligned to act as brand specialists, representing their client’s brand, culture and employees in each business partnership.