Attending to the calls of your customers is only one aspect of a complete customer service strategy – the second part is learning from each of these interactions, gathering information, and constantly looking for ways to develop or improve your business. At 24-7 Intouch, we offer all clients a comprehensive online reporting solution that delivers call details broken down by the hour. Access to the 24-7 Intouch Online Reporting Suite is available 24×7 with the use of a secure user name and password given to you during account implementation.
Our reporting package serves as a direct measurement of how we perform and how well we have met our clients’ expectations. The 24-7 Intouch Online Reporting Suite can be customized to include a broad range of tools to suite your campaign needs.
Call us today at 1.800.530.1121 for a demonstration of our Online Reporting Tool.
Want to know more or
just want to get started?