The high quality of our agents and their phone handling skills are proven results of the 24-7 Intouch Agent Training Program. In a two-tiered system, each member of our team is hired for specific skill sets and qualifications, and then given the tools needed to succeed in meeting their personal goals, along with our company and client goals.
Agent monitoring and coaching are practiced on a daily basis. Training is always available to improve individual agent performance and address any needs that arise. Strengthening skill sets promotes dedication leading to internal leadership, career opportunity and growth.
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