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Dedicated Solutions

Award-Winning Solutions for Your Business

Customer Service

Improve customer satisfaction and increase your professionalism with a team of specially trained and managed call center agents, powered by industry-leading technology.
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Email Response

Reduce administrative work in your office and limit the frustrations of your customers due to untimely responses. Let 24-7 Intouch manage your customers’ email inquiries to ensure appropriate responses are received quickly and with accuracy.
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Live Receptionist

Build a professional image with around-the-clock call center service. Our friendly and professional agents will take your calls during the day, at lunch or after business hours.
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24 Hour Help Desk

80% of your customer questions fall within 10 questions or less. 24-7 Intouch’s Help Desk call center agents are always available to answer first-tier questions for your company, providing customers with help and attention during urgent technical issues.
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Order Taking

Increase sales and average order size through fully integrated web-based order taking services on a 24x7x365 basis. 24-7 Intouch has the capacity and capability to handle any call volume and any size product catalog.
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Direct Response

Get the most out of your media buys through 24x7x365 direct response support for your marketing campaign. Whether for advertisements on network and cable television, radio, newspapers, direct mailings or the Internet, our call center team is standing by.
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Lead Gathering

Never miss another valuable sales lead. Our agents will answer your call and gather critical information, ensuring it is recorded accurately, efficiently, and with a friendly and professional mannerism.
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Complementary Services

Enhance your sales and customer service strategy with solutions that complement your business. Receive cost discounts and a free assessment from our leading partners in payment processing, fulfillment, web design, IVR, customer self service and more!
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Live Chat

Reduce support costs and provide real-time service by offering Live Chat on your website. An all-in-one solution that combines LivePerson’s industry-leading live chat technology, 24-7 Intouch certified chat agents and a specialized management structure.
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Emergency Response

Critical and urgent calls require specific handling expertise for information to be delivered quickly and accurately. 24-7 Intouch agents promptly respond with knowledge in a confident, calming tone.
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Conference & Registration

Event planning requires detail, planning and focus. Outsource your conference and event registration activities to 24-7 Intouch call center and focus your attention on other logistics related to your event.
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Resources

Do you rue? 24-7Intouch & rue21 Present Innovating the Agent Experience at SOCAPAC14 More...

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Get your Customer Care Ramped Up for the Christmas Season. More...

White Papers produced by 24-7 Intouch provides in-depth analysis and information relating to contact centers and outsourcing. More...


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