Customer Service
Improve customer satisfaction and increase your professionalism with a team of specially trained and managed call center agents, powered by industry-leading technology.
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Order Taking
Increase sales and average order size through fully integrated web-based order taking services on a 24x7x365 basis. 24-7 Intouch has the capacity and capability to handle any call volume and any size of product catalog.
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Live Chat
Reduce support costs and provide real-time service by offering Live Chat on your website. An all-in-one solution that combines LivePerson’s industry-leading live chat technology with 24-7 Intouch certified chat agents and a specialized management structure.
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Email Response
Reduce administrative work in your office and limit the frustrations of your customers due to untimely responses. Let 24-7 Intouch manage your customers’ email inquiries to ensure appropriate responses are received quickly and with accuracy.
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Direct Response
Get the most out of your media buys through 24×7×365 direct response support for your marketing campaign. Whether for advertisements on network and cable television, radio, newspapers, direct mailings or the Internet, our call center team is standing by.
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Emergency Response
Critical and urgent calls require specific handling expertise for information to be delivered quickly and accurately. 24-7 Intouch agents promptly respond with knowledge in a confident, calming tone.
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Live Receptionist
Build a professional image with around-the-clock call center service. Our friendly and professional agents will take your calls during the day, at lunch or after business hours.
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Lead Gathering
Never miss another valuable sales lead. Our agents will answer your call and gather critical information, ensuring it is recorded accurately, efficiently, and with a friendly and professional mannerism.
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Conference & Registration
Event planning requires detail, planning and focus. Outsource your conference and event registration activities to 24-7 Intouch call center and focus your attention on other logistics related to your event.
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24 Hour Help Desk
80% of your customer questions fall within 10 questions of less. 24-7 Intouch’s Help Desk call center agents are always available to answer first-tier questions for your company, providing customers with help and attention during urgent technical issues.
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Complementary Services
Enhance your sales and customer service strategy with solutions that complement your business. Receive cost discounts and a free assessment from our leading partners in payment processing, fulfillment, web design, IVR, customer self service and more!
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