Customer Service

An organized customer service plan can be the one factor that keeps your business ahead of the competition. 24-7 Intouch offers a customer service call center solution that gives you access to a team of specially trained and managed group of agents, powered by industry-leading technology.

Learn how 24-7 Intouch toll free customer service can bring success to your customer service strategy:

Around-the-Clock Question Handling

Every customer contact is engaged around the clock 24x7x365. At any time, our agents can answer your top Frequently Asked Questions (FAQs) through our proprietary Merlin Agent Interface™ – handling all your customer inquiries with consistency and on demand.

Eliminate Redundancy and Reduce Costs

Rather than paying a full-time employee to take customer calls or dealing with them on your own, outsource your customer service needs to 24-7 Intouch and gain professional, qualified, and courteous call center agents at a reduced cost to your business.

Frontline Order Taking Support

As a value-added partner, 24-7 Intouch can handle customer service calls and take customer orders. By combining our toll free customer service with our order taking solutions, our agents can handle all your important calls, from sales to top FAQs.

Realize the many benefits of toll free customer service today:

  • Enhanced customer experience leading to greater satisfaction and loyalty
  • Increased first call resolution and service efficiencies
  • Low risk, reliable investment for professional service and technology
  • Allocate saved time and resources to focus on business strategy and core competencies
Call our Shared Services Sales Team at 1.800.530.1121 to learn more about how to begin with our toll free customer service solution.

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1-800-530-1121

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Resources

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White Papers produced by 24-7 Intouch provides in-depth analysis and information relating to contact centers and outsourcing. More...