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Email and Web-form Management
A fully managed and hosted solution using industry-leading technology, our eReps provide timely email inquiry responses 24x7x365.
Certified Email Agents – eReps
Possessing strong written communication skills, eReps are fully trained and certified to handle all email communication. Using our email management software that houses your FAQ database, 24-7 Intouch eReps are able to quickly retrieve detailed, approved responses to provide your customers.
Guaranteed Response Times
A guaranteed response turnaround time of less than 4 hours improves the customer service experience and increases brand loyalty, resulting in greater online and off-line sales.
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