Call Center Services
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Call Now to speak to a friendly sales executive! 1.800.530.1121
219 Dufferin St.
Suite 204B
Toronto, ON
M6K 3J1
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PEOPLE
Our people are pivotal to our success. We hire only the best customer service agents, with a proven track record of success in the call center services industry. Our recruitment and training practices ensure your calls will be answered politely and professionally each and every time.
We actively seek out people who are motivated and possess a keen desire to serve our customers. Our recruitment strategy includes extensive testing for all candidates, as well as an in-depth interview process. Our agents also must successfully pass our Sales and Customer Service Certification Course designed to ensure our customers get the most out of every call. We then train our agents to work with our clients, as well as our technology. Our management team, most of whom are promoted from within, work with our agents daily to improve performance gaps, and to provide a positive and supportive environment.
Our skilled and experienced staff is determined to make your 24-7 INtouch experience positive. It is our mission to perform above your expectation level, and nothing less is acceptable.
For more information on our people, please call us at 1.800.530.1121.
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