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About Us
> Company Profile
COMPANY PROFILE
24-7 INtouch is an award winning contact center outsourcer. The company
is privately owned and centrally based in Regina, Saskatchewan, Canada.
Leveraging the benefits of its Canadian locations, 24-7 INtouch has over
40 years of experience in providing flexible contact center solutions to
a wide variety of clients – small, medium, large – 94% of which are
based in the United States.
24-7 INtouch has evolved into a multi-channel contact center to meet the
growing demands and expectations of today’s consumers. We offer 24/7
voice, chat, and email support to businesses looking to deliver a
consistent and convenient method of contact to their customers. 24-7
INtouch’s primary offering includes inbound call center services such as
telesales, order taking, and customer service, as well as web based
customer support solutions such as live web chat and email response.
Our customer care solutions have increased sales, enhanced customer
loyalty, and reduced costs for thousands of small, midsize, and
enterprise-level clients.
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Quick Facts |
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40 years of
experience in the call center industry |
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Call centers
ideally located in smaller cities, with career-orientated agents |
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Over 600 clients
including many Fortune 1000 brands |
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Industry leading
Nortel Networks call center technology at each of our locations |
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Nearshore
cultural affinity and political stability - 94% of our clients U.S.
based |
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Reputation as an
award winning contact center outsourcer |
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Ranked as one of
“Canada’s Top 50 Fastest Growing Companies” by Profit Magazine two
years in a row |
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Ranked as one of
the Top 50 Teleservices companies in the world by Customer
Inter@action Solutions Magazine for Global Aggregate Inbound &
Outbound, Domestic & International category |
Visit our News &
Events to find out what’s currently happening at 24-7
INtouch. |
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