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> Direct Response/Infomercials
DIRECT RESPONSE/INFOMERCIALS
24-7 INtouch delivers 24/7/365 direct response support for your
marketing campaign needs. We handle calls for product and service
offerings advertised on network and cable television, radio, newspapers,
direct mailings, and the Internet. Learn how 24-7 INtouch Direct
Response support can bring success to your customer service approach and
sales strategy.
Convert Leads into Sales
Direct response campaigns need
quality customer service that can effectively handle customer
inquiries and orders. At 24-7 INtouch, our call center agents undergo
Sales Certification training to ensure they maintain focus on each
customer’s call and provide outstanding service. Our specialized agent
training results in increased sales conversions and maximizes the ROI on
your marketing investment.
Call Spikes = Sales Spikes
24-7 INtouch inbound call center is capable of handling a variety of
call volumes, for both short-form and long-form infomercial formats. We
coordinate with you and your media-buying agency to allow for optimum
staffing levels during high-volume call spikes. 24-7 INtouch uses proven
scheduling, staffing and personnel management systems to ensure every
incoming call is processed quickly and accurately. We constantly monitor
call flow and make adjustments to complex call projection models,
providing our clients with the most cost-efficient staffing and
scheduling solutions.
In addition to our scaleable in-house
contact centers, preferred partners are available to support our on-site
operations in contingent situations such as call volume overflow,
natural disasters, etc. Our partnership network of up to 50 contact
centers provides an extended support team to our on-site operations and
ensures quality service to our clients in any unique situation.
Dependable People and Technology
With dependable people and technology, 24-7 INtouch delivers direct response support that our clients
can rely on during low
to high call volume periods. Our routing technology, flexible scheduling
systems, and proven trained experience alleviate problems commonly
associated with traditional direct marketing campaigns, such as lost
sales, untrained call center agents, busy signals, or dropped calls.
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24-7 INtouch - Direct Response/Infomercial Highlights |
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Utilize 24/7/365
direct response support for ad campaigns on most media channels
including; network/cable television, radio, newspapers, direct
mailings, and Internet. |
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Increase sales
conversions and maximize marketing investment with up-sells and
cross-sells. |
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Effective
monitoring and management of call flow (i.e. low and high call
volumes). |
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Routing
technology, flexible scheduling systems, and proven trained
experience alleviate problems commonly associated with traditional
direct marketing campaigns (i.e. lost sales, busy signals, dropped
calls, etc). |
Call us today at 1.800.530.1121 to learn more about our Direct
Response/Infomercial Solutions. |
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