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HOT TOPICS ARCHIVE
Press Coverage:
November 2006 / Internet Retailer Magazine
Online Customer Service - Closing the loop to
close
the sale May
2006 / Internet Retailer Magazine
Calling
All Websites - Staking a revenue-driving customer service reputation on
newfangled VoIP
October 2005 / Internet Retailer Magazine
Lets Talk
- After years of talk, live chat customer service may finally be
happening
September 2005 / Internet Retailer Magazine
Contact
Center 24-7 INtouch sees 36% jump in retailer demand for E-services
September 2005 / Profit Guide Magazine
Profit Hot 50 Rankings - Top 50 fastest emerging growth companies in
Canada
February 2005 / Internet Retailer Magazine
Young
Consumers Driving Up Use of Live Chat, Expert Says
February 2005 / Response Magazine
Overseaing New Opportunities
November 2004 / Internet Retailer Magazine
Live Chat: The new reality of online customer service
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