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Resource Center > Hot Topics

HOT TOPICS

 

 

White Papers & Articles:

 

          ▪ The Benefits of Call Center Outsourcing

          ▪ Choosing the Right Call Center Outsourcing Partner:      

               Canada builds a strong case

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2008 Press Coverage:

 

March 2008 / Internet Retailer Magazine

Guide to Providers of Live Chat Products & Services

 

February 2008 / Internet Retailer Magazine

Keep In Touch

 

 

2007 Press Coverage:

 

October 2007 / BDC

Success story: Call them innovators

 

October 2007 / TMCnet

BDC Presents the 2007 Young Entrepreneur Awards

 

October 2007 / Internet Retailer Magazine

The Increasing Value of Customer Service

 

July 2007 / Internet Retailer Magazine
Web retailers must handle with care both customers and customer service

 

February 2007 / Aspect Software
24-7 INtouch Partners with Aspect Software to Provide Clients With Market Leading Aspect® eWorkforce Management™ Solution

 

> View Archived Press Coverage

 

 

 

 

 

 

 
 
 
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