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> Live Web Chat
LIVE WEB CHAT
With the increase of online shopping and growing attraction to
researching on the Internet, your online customer service strategy plays
an important role in your business. Integrate 24-7 INtouch Live Web Chat
solution and convert your online visitors into loyal buyers. Learn how 24-7 INtouch Live Web Chat can bring success to
your online customer service approach and sales strategy.
Certified eReps – Chat specialists
24-7 INtouch Live Web Chat will help increase your online conversions
and customer acquisitions by providing real-time assistance for your
customers. 24-7 INtouch utilizes highly trained chat specialists, or ‘eReps’,
fully dedicated to handling all Live Web Chat communication. Our eReps
have strong, well-developed written communication skills geared towards
engaging customers, directing them through the sales process, and
essentially converting visitors into buyers – all through live chat.
Be Proactive with Your Visitors
Speak to your online visitors and customers. 24-7
INtouch eReps can initiate chat and offer promotions to your visitors
at critical times during their online visit - for example, before
abandoning their shopping cart. You define a set of rules that fit your
business goals and our 24-7 INtouch eReps will act accordingly as your
customers make their way through your website. Our Proactive Chat
solution can be used to close more sales, encourage repeat visits,
and increase average order sizes.
Reduce Shopping Cart Abandonment
24-7 INtouch Live Web Chat can immediately reduce shopping cart
abandonment by up to 50%. Combine Live Web Chat with our voice and email
solutions, and experience unprecedented web sales by leveraging your
multi-channel customer support options at critical times during the
purchase decision.
Increase Customer Satisfaction
24-7 INtouch Live Web Chat allows your customers to receive quick
answers to their questions, without the hassle of disconnecting from the
Internet or using the phone. With Live Chat you can staff your web store
with a sales representative 24 hours a day. Our eReps assist your
customers in real time as they visit your site, enhancing their
overall online experience and customer satisfaction.
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24-7 INtouch - Live Web Chat Highlights |
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Increase online
conversions and customer acquisitions with
real-time assistance. |
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Market promotions and discounts directly to
online visitors through Proactive Chat. |
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Reduce shopping cart abandonment
by up to 50%. |
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Raise customer
satisfaction levels through convenient 24/7/365 customer service. |
Call us today at 1.800.530.1121 to learn more about our Live Chat
Solution. |
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