Call Center Services
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Call Now to speak to a friendly sales executive! 1.800.530.1121
219 Dufferin St.
Suite 14C
Toronto, ON
M6K 3J1
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SECURITY
All of the employees of 24-7 INtouch are committed to protecting the confidentiality of our clients’ data. As a result, 24-7 INtouch has developed specific policies and procedures for security. Most importantly, 24-7 INtouch will not reveal any personally identifiable information that we collect about you, your company, or your customers.
In addition, 24-7 INtouch uses industry-leading technologies to keep your data safe and secure, including:
Network Security: A proxy server and hardware firewall, for added security, protect our server from unauthorized access by users outside our system.
Data Delivery: For many of our clients we are collecting important information and delivering it on a daily basis. In many cases, we are collecting personal customer information such as credit card numbers or Social Security numbers. Asa result, we have taken great care in providing numerous options to our customers to guarantee the secure delivery of data:
Encrypted Email: We offer the option of
having data delivered as an encrypted email. This means the email can be
opened only with the appropriate software and a secure username and
password.
Online Application: 24-7 INtouch has developed a web based solution
for delivering client data. Our Online Data Processing Application requires
customers to login using a secure username and password. Once logged in,
customers have access to securely download their data directly to their
computer.
Physical security:
We have controlled access to our facilities and to the internal offices. In
addition, there is limited access to our telecom and server rooms for
authorized personnel only.
Employee confidentiality policy:
At 24-7 INtouch every employee signs a nondisclosure and confidentiality
agreement that clearly outlines strict confidentiality protections for our
clients. In addition, we restrict access to all client sensitive information
except to employees who need access in order to do their jobs. Any 24-7
INtouch employee who violates our privacy or security policies is subject to
possible termination and civil and/or criminal prosecution.
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