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Call Now to speak to a friendly sales executive! 1.800.530.1121
219 Dufferin St.
Suite 14C
Toronto, ON
M6K 3J1
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TOLL FREE ORDER ENTRY SERVICES
A critical aspect of your direct marketing campaign or online initiative is the ability to accept customer orders. When a potential customer has made a decision to purchase, you need to provide multiple support channels for that customer to place an order efficiently, simply, and in a friendly environment.
24-7 INtouch order taking services enable your customers to place an order by simply calling a toll free number – included as a value added service to you. We can handle any call volume and any size of product catalog, from a single product to large catalog order taking on a 24/7/365 basis.
Order taking specialists
Our well-trained call center agents are certified Order Taking specialists before they ever take a call for you. This means that there is always a sales focus to every call that comes into the call center. 24-7 INtouch strongly believes that you must capitalize on every possible sales opportunity for your direct marketing campaign or online initiative in order to be a success. It is our mission to increase the percentage of calls that convert to sales, without sacrificing the purchase experience of the caller.
Streamline your sales channels
Our web-enabled call center terminals enable our call center agents to enter
your caller’s orders through your existing e-Commerce website, streamlining
your sales and fulfillment reporting channels. If you do not have an
existing e-Commerce page, we’ll build one for you to allow for the convenience of real-time credit card
processing, inventory tracking, and integration with your fulfillment house.
In addition, our order taking agents can answer any Frequently Asked
Questions as well as “up sell” potential customers by using the 24-7 INtouch expert system.
Secure data delivery
24-7 INtouch realizes that trust is the basis of any good business relationship. You and your customers can take comfort in our proven live order taking services and securely deliver that order information to you or your fulfillment house. Whether through our client’s secure e-commerce site, or through secure encrypted email, FTP, or our online order taking application, we provide the most secure transactions in our industry. Follow this link to learn more about our Security procedures.
Maximize your marketing potential, and increase your profit on each sale by providing your customers with a North America-wide order taking solution. Remember a missed call is a missed order!
Call us now to find out how 24-7 INtouch live order taking can help build your revenues and increase profits! 1.800.530.1121
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