Call Center Services
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Call Now to speak to a friendly sales executive! 1.800.530.1121
219 Dufferin St.
Suite 14C
Toronto, ON
M6K 3J1
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VIRTUAL RECEPTIONIST
Key features and benefits:
24/7/365 SERVICE
Our telephone answering services are available 24 hours a day, 7 days a week.
DYNAMIC CALL FORWARDING OPTIONS
This means you have the option to call forward your lines to us all the time: after hours, on an as needed basis, when your phone lines are busy, or when they ring more than a pre-determined amount. No matter what, you will constantly be available to your customers.
CUSTOMIZED ACCOUNT INSTRUCTIONS
All of your calls are answered with a customized AnswerPhrase. Once the call is answered, all your company information is displayed for our operators, demonstrating exactly how each call should be handled.
ENHANCED GREETING FRONT
24-7 INtouch can deliver a customized greeting front to be played for every caller. Multiple announcements can be recorded and can be set to play based on the time of day the call comes in. Each announcement can give callers the option to be directed to a specific department (e.g. Press 1 for Sales, Press 2 for customer service). A customized account with separate instructions can be set up for each numeric option. Screening calls and directing callers to the right department before they speak to a live operator helps keep your overall costs down. This means more money for the bottom line!
ENHANCED MESSAGE DELIVERY
24-7 INtouch can deliver your messages by email, page, or fax. This fully automated message delivery process can be set for pre-determined times in the day or can be set to immediately send the message after it has been taken. In addition, we store copies of all of your messages in case you need them at a later date!
Call us to find out how 24-7 INtouch telephone answering service and Virtual Office solution can save you time and money! 1.800.530.1121
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