Rethink Outsourcing – Proven Leader in Innovative & Flexible, Next Generation Multichannel Contact Center Solutions.

Phone | Live Chat | Email

About Us

24-7 Intouch delivers voice, live chat, and email support to small, mid-size, and large corporations across multiple industries, acting as a strategic partner to manage all of our client's interactions.

Benefits

  • Proven experience
  • Customized alignment and representation
  • Strategic partner to manage all interactions
  • Multichannel contact centers
  • Three fundamentals of success:
    1. Skilled and professional people
    2. Proven service delivery processes
    3. Integration of industry-leading technology

Results

  • Higher conversion rates
  • Increased sales
  • Improved customer experience
  • Repeat purchases
Click here to see a detailed introduction

Hide introduction

24-7 Intouch is an award-winning provider of contact & call center outsourcing solutions. The company delivers voice, live chat and email support - all of which have been recognized and awarded for quality in customer service by clients, partners and others in the call center industry. With over 40 years of experience, 24-7 Intouch caters its services for businesses and organizations of varying sizes from industries of all sorts.

24-7 Intouch is a strategic outsourcing option, delivering skilled people and industry-leading technology to all clients in need of inbound call center and full-fledged contact center services. With a variety of customizable solutions, 24-7 Intouch is undoubtedly an industry leader.

24-7 Intouch’s services are delivered in both Shared and Dedicated models. Our Shared Division solutions include: Toll Free Customer Service, Order Taking, Live Chat, Email Response, Direct Response, Emergency Response, Conference & Registration, Live Receptionist, Lead Gathering, and 24 Hour Help Desk. Our Dedicated Division solutions include: Sales & Customer Acquisition, Customer Care and Retention, Live Chat Sales & Service, Pay for Performance Live Chat, Email Response, Technical Support, and Agent Assist Sales and Serve.

Whatever your business needs are 24-7 Intouch’s services can be customized to fit your organization; making our company an effective outsourcing option.  Our multichannel call centers and contact centers include a large pool of qualified, fully trained, web enabled and sales-focused agents. 24-7 Intouch call center agents focus on increasing sales generated by your marketing campaign or website, while simultaneously tending to your customers with the care and attention you would expect from one of your own employees. 

Taking a multichannel approach to your customer service strategy, will enable your customers to reach you through the communication means of their choice. By combining our telephone solutions, live chat support, and email response services you can ensure you will never miss an opportunity to connect with your customers using the full contact center approach. With 24-7 Intouch’s services, you will experience higher conversion rates, increased sales, and more satisfied customers, ultimately translating to repeat purchases and loyal customer relationships. Our award-winning inbound solutions will help you drive your sales and get the most out of your marketing dollars.


 


Proud Partnerships