Posts tagged ‘Monitoring’
WINNIPEG, Manitoba. April 4, 2012 – 24-7 Intouch, leading contact center outsourcer, announced today the official launch of their social media management arm, Social Herd. Social Herd is an outsourced provider of social media monitoring, moderation, engagement and insight for brands active within the social web.
24-7 Intouch made the strategic decision to create Social Herd as a separate company to ensure internal focus is directed in developing social media management best practices and delivering high quality monitoring and response solutions to their customers.